To do that, log in using your FTP software, then, find the directory called wp-content. Then, open that directory, and you should find the plugins folder. Just open it, as the following screenshot example. Of course, you will get all the list of your installed plugins. Then, your problem will be that plugin, to make it inactive, you need to rename its folder to anything else. Remember that the upgrade is broken, and you need to fix that. So, you should be able to access your admin area after logging.
Next, rename the plugin folder back to its default name, and try updating the plugin again. If it works, that will be great, and your problem will be solved. In this guide, learn what to do when your wp-admin is blank or not working. A blank panel usually happens unexpectedly and may leave you biting your fingers trying to find out why a page that always gave you power to control your site, has suddenly decided to display nothing at all.
If you are currently dealing with a blank WordPress admin panel, this post will guide you through the steps you can take to resolve this issue. Before going through the rest of the article, you may check this short video for some common reasons why your wp-admin is blank. But if you want a more detailed explanation, skip this and continue below. Although it can take quite some effort to pinpoint the cause of a blank WordPress admin panel, it almost always means an error in your WordPress code.
You can often trace this error to plugins or themes you recently installed. So if you made any very recent changes to your site, those are quite possibly the reason why your wp-admin is blank. A blank WordPress admin panel could also be the result of other issues, such as running out of allocated memory , or problems with your webhost. In this guide, we will start by going through the most common sources of this problem.
After exhausting these options, you would likely already have resolved your issue. If not, then you can go on with the steps toward the end to troubleshoot your issue. Solution: Remove empty lines and PHP closing tag? If, for example, you have 2 websites on the same host, and you are experiencing this problem across both websites, you can be almost certain it is your host.
You should first check with your host to see if they are having problems, or are getting similar complaints from other users. If you decide to switch, we recommend you use WP Engine managed hosting service. This service is robust and reliable and will help you avoid security issues, data loss, or other problems that could make wp-admin blank. In many cases, a blank WordPress admin panel results from code errors in your currently active theme.
You can resolve this by disabling the theme. However, since you cannot access your dashboard to do this, you have to disable your theme manually using FTP. Please follow the steps below:. You would need your cPanel login details to do this, and you may ask your host for these details if you do not have them.
After accessing your site, FileZilla will display your site files and folders on the bottom right. Locate the folder containing your WordPress blog and double click it. If your blog is in your main domain e. If it is in a subdomain e. Next, search for the folder for your currently active theme. Now try accessing your admin panel. If it displays correctly, then there was a problem with your theme.
In that case, you may want to delete the theme and reinstall a freshly downloaded copy. If after this, the problem persists, you can contact your theme provider, or change to another theme. Altering this too much might make things worse. If after doing this you find that the WordPress White Screen error has disappeared you can go and relax now.
The best advise we can give you on this one is if you feel like this is a result of an infection on your site, go through the things above and once you actually have login access, you can use the Infection Scanner we built at the link below to scan your site.
If you complete your scan and find some malicious files that need to be cleaned we can do this for you at the link below. We hope this was helpful and allowed you to isolate the problem that was causing the WordPress White Screen when logging into your website.
Use the link below to get this fixed fast or leave a comment if you are stuck. Have you seen this issue before? When running a core update or even plugin updates WordPress fails to recreate the htaccess file and other core files become corrupted causing all pages except the homepage to return If permalinks are resaved this resolves the issue and if you manually replace the core files the site functions again until another update is performed.
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